Master Kong iced black tea produces floc after drinking
Ms. Sun opened a small store in Qipan Community. A few days ago, when she took out a bottle of Master Kong green tea from the cargo box and prepared to refrigerate it, she found a floating object in the shape of a lemon slice inside the bottle. Just half a month ago, another consumer, Ms. Yang, reported to reporters that floc was found in Master Kong’s iced black tea.
At around 9 o'clock yesterday morning, the reporter met Ms. Sun, and she showed the reporter the bottle of "problematic green tea." There is a piece of object floating in the bottle that can almost cover the bottom of the bottle. It looks a bit like a lemon, but one side is sponge-like and the other side is black. The production date shown on the bottle cap is March 3, 2010, and the shelf life shown on the bottle is 12 months.
Ms. Sun called the consumer service number on the bottle, but no one answered. She just left a message. She found a wholesaler again, who said, “We still have several bottles like this here, but we can’t find anyone. ”
Yesterday afternoon, the reporter called the Jinan Business Department of Qingdao Dingjin Food Co., Ltd. After Mr. Yu, the business manager, sent a salesperson to conduct an on-site inspection, he found that the bottle of green tea in Ms. Sun's store was broken. He told reporters that Qingdao's quality assurance department would give a specific reply.
Subsequently, Mr. Liu, the company’s customer service representative in Qingdao, called the reporter. He said that due to bumps during transportation or improper storage, the bottle of green tea in Ms. Sun's store was damaged, and air and bacteria entered the bottle and caused floating matter. Why do solids form when air and bacteria enter a liquid? Mr. Liu said that this was just a preliminary speculation and the specific reasons required further investigation. The company has given Ms. Sun two boxes of products as compensation.
Citizen Mr. Hong reported the day before yesterday that he bought a bottle of Master Kong iced black tea at a small supermarket near Xiyuan Community on the evening of May 7, but when he drank it, he found floc in the bottle.
The afternoon before yesterday, the reporter met Mr. Hong in a small supermarket near Xiyuan Community. He provided the reporter with the iced black tea where the problem was discovered. The reporter saw that there was a ball of floc in the iced black tea. Mr. Hong told reporters that he bought the bottle of iced black tea on the evening of May 7. After discovering the problem, he took the drink to the supermarket, but the supermarket asked him to negotiate again on May 8. On May 8, the supermarket agreed to compensate him for a box of drinks. As for why floc appears in drinks and what exactly it is, the supermarket said it was not the manufacturer and could not confirm.
The afternoon before yesterday, the reporter called the supplier of Master Kong iced black tea provided by the supermarket. The supplier said that he was aware of the matter and that the bottle of iced black tea was not a counterfeit drink. It might be a problem in the production process. They agreed to compensate consumers for three boxes of the drink.
Mr. Hong said that the presence of floc in Master Kong’s drinks is really inappropriate. He needs the other party to apologize to consumers and does not require compensation.
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